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Mezze is a new platform designed specifically for the food manufacturing industry.
Finally, you can end telephone and fax ordering!
With powerful ordering and self-serve features, you can remove the Customer Service burden and provide a better experience for your customers.
A monthly roundup of innovation for the Food & Beverage industry
What problems does Mezze help solve?
Expensive customer service dept
Mezze massively reduces the burden on CS by allowing customers to order and self-serve
Time-consuming for customers
Mezze provides a convenient grocery shopping experience for your customers on any device
Dated ERP system & ordering software
Mezze is an add-on which rejuvenates and innovates your existing systems
Frequent user-error
Mezze automates processes and removes the human factor
Difficult to scale or innovate
Mezze provides a platform for you to rapidly scale the operation and explore new opportunities
Poor marketing channels
Driving sales growth through promotions, product awareness, etc.
Allergens & nutritionals
Have this information stored against your product so your customer can easily access it on the platform.
Cut-off & lead-time management
The platform manages cut-off & lead times at a platform, customer or product level allowing you to tailor to suit your business operational requirements.
Order visibility
Real-time order updates gives your customers constant visibility of their current order status without the need to email or call you.
Product supersession / seasonality
Easily bulk replace a product with a substitution across selected orders when required.
Delivery routes & order consolidation
Automatically consolidate products to a single order per customer and allow customers to manage their own standing orders.
Date-led ordering
Show your customers what is available to order based on their chosen date taking into account your lead-times.
Product tags
In addition to product categories, easily group products with tags allowing your customer to see a subset of products tags, for example - meat-free, nut-free or low fat.
Custom branding
Have the platform branded with your logo & colour scheme, giving your customers a familiar feel.
Promotions
Visual product promotions within the platform to help drive sales with customer segments.
Card payments
Allows enforcing card payments for certain customers prior to order confirmation on the platform.
Order tickets
Allows customers to raise a ticket against individual orders within the platform and you to manage those tickets through the platform.
What makes Mezze food focused?
Remove the Customer Services burden
Why should I use Mezze instead of Shopify or Magento?
Platforms like Shopify & Magento are superb, feature-rich, B2C oriented sales tools. However, when you try to retro-fit fundamental concepts like cut-offs, product supersession, delivery routes, and so on, you’ll start to run into problems very quickly. This is because, unlike Mezze, they are not designed from scratch for the very unique and complex requirements of the food manufacturing industry.
How much does it cost?
You’ll be pleased to know that we offer a free trial!
(free to get started)
Costs are calculated based on how much you use the platform and our tiered pricing structure allows both small and large businesses to scale up without any nasty surprises. Base prices for tiers start at £100pm.
Get in touch for a chat and we’ll provide a quote.