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  • Hugo Walker

G.R Wright & Sons selects Mezze to transform systems and provide superior Customer Experience

Bristol, UK, November 28, 2023 — Today, Mezze, the market-leading Customer Excellence platform designed specifically for the Food Manufacturing industry, announced a partnership with G.R Wright & Sons, the UK’s most innovative flour mill. The family-run business chose Mezze for its transformative feature set that provides a modern, Amazon-like ordering experience for customers of food manufacturers.

Based in Harlow, G.R Wright & Sons makes and sells flour and mixes to all sectors of the food industry, including Bakeries, wholesalers and major supermarkets, and has an enviable reputation for quality and service, especially with regards to delivery. Implementing Mezze’s powerful platform will also help G.R Wright & Sons increase efficiency and improve their already renowned customer service.

"G.R Wright & Sons are very excited to be partnering with Mezze. Our customers are our priority and we believe that the Mezze platform will offer an enhanced customer experience to them all."

— James Wright, Commercial Director, G.R Wright & Sons

Mezze’s purpose-built solution delivers a wide range of features in a secure environment, to accommodate the complex world of food manufacturing. These features include cut-off management, order visibility, product supersession/seasonality, and date-led ordering to name a few. This software functionality will help G.R Wright & Sons manage its customer-focused operation and continued growth.

"We’re delighted to partner with G.R Wright & Sons, one of the UK’s premier flour millers and a company that places enormous value on technology and innovation. We’re confident that G.R Wright & Sons’ commitment will further enhance Mezze’s status as the market leader in food industry-specific Customer Excellence platforms, whether for flour and mixes, ingredients, bakeries, dairies or Food to Go."

— Simon Bos, Founder, Mezze

Book a chat today to learn more about how your food manufacturing business can utilise Mezze's cutting-edge technology to improve efficiency and customer service.

About G.R Wright & Sons

G.R Wright & Sons is a flour milling company based in Harlow, Essex. A six-generation family business, Wright’s supplies all the main retailers in the UK, as well as the majority of wholesalers distributing to catering companies, shops and fast food outlets. Known for its quality and service, Wright's is very much a family business with a "family feel" and a friendly culture.

About Mezze

Mezze is a market-leading B2B Customer Excellence platform designed specifically for the Food Manufacturing industry. Trusted by the UK's leading F&B companies, including Samworth Brothers, Mezze’s powerful ordering and self-serve features allow manufacturers to provide a better all-round experience for their customers while removing the Customer Service admin burden.

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